they were fine, responded to my questions
*Edited post* My experience with Bob Richards CDJR is just average or slightly less, because of this, the two star rating leans me to the slightly less side. I decided to visit and seriously consider a vehicle purchase only for the sales staff to inform me that they were “breaking even” and couldn’t budge a few more dollars to make the purchase happen. I was very close to a purchase of a used vehicle on the lot, but their budget and my budget couldn’t meet on a sale (roughly ...a $500 difference.) So, my search must continue for our next ride due to their poor choice of words and their tight budgeting... I really wouldn’t want anybody to lose money on a transaction by me, but I believe the numbers were at least $500 too far in their favor... I’m a believer in spending my money locally, but I’m not beyond driving to another sales market to stay within my budget. I’ll save my raving review for a sales staff that can listen to me and close the deal on a reasonably priced truck. ***************REVIEW EDIT****************** Many thanks to Kyle for the follow up call! Bob Richards CDJR came through with a deal that I’ve been looking for and my lengthy search stops here. It was important for me and my family to stay within a certain budget, Bob Richards CDJR listened. It’s great to finally seal the deal on a truck that will serve us for many years! I appreciate the patience the staff had with me, It’s been a long journey and I was done with the hassle of negotiation. I’ll definitely recommend anyone to try Bob Richards CDJR first before they set out on a regional search (like I did.) I’m glad to have spent my money locally and not elsewhere. Thanks again Bob Richards CDJR for working for me!!!! See More
Thank you Lori Degenaro you make buying a Jeep with confidence. Made sure I knew the controls inside..I can call /come by the dealership anytime.
Very friendly folks with good communication. They were helpful without being pushy. We didn't end up buying the car, but it was purely because we found a good deal on another vehicle that we preferred for our needs.
Great service advisors and prompt service. Thank you Christain Pittard for the excellent 15K Service.
I loved the service given at Bob Richards' service department. I like to give a special thanks to Christian for his patience when dealing with me.
Mr. Chip and staff was very professional during my services even had other customers interacting with me as well very friendly atmosphere.
The service center is awesome. Great time estimates for repairs and very helpful staff.
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