SERVICE DEPARTMENT

Our Location

Bob Richards Chrysler Dodge Jeep Ram
1666 Jefferson Davis Hwy
Graniteville, SC 29829

Service: 803-392-2131
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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

  • Shuttle Service
  • Drop Off Service
  • Mopar Performance Parts
  • Mopar Mopar Accessories
  • Free Wifi
  • Saturday Service
Military Discount : 10% off of parts and service
Military Discount

10% off of parts and service

to our active and retired military EVERYDAY!

May not be combined with any other coupon or discount. Must be retired or active military. Plus any applicable fees/taxes. Expiry: 12/31/2020

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ALL AVAILABLE ACCESSORIES AND PERFORMANCE PARTS : 15% OFF
ALL AVAILABLE ACCESSORIES AND PERFORMANCE PARTS

15% OFF

.

EXPIRES: 12/31/2020

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Brake Pad Or Shoe Replacement : $229.95
Brake Pad Or Shoe Replacement

$229.95

.

EXPIRES: 12/31/2020

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Multi-Point Inspection : FREE
Multi-Point Inspection

FREE

.

EXPIRES: 12/31/2020

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Air Conditioning Check : $35.95
Air Conditioning Check

$35.95

.

EXPIRES: 12/31/2020

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Mopar Accessories Discount : 10%  Off
Mopar Accessories Discount

10% Off

.

EXPIRES: 12/31/2020

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Front or Rear Brake Service with Machining Rotors : $149.95
Front or Rear Brake Service with Machining Rotors

$149.95

.

EXPIRES: 12/31/2020

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‡Discount on available Mopar accessories and Performance Parts for FCA US LLC vehicles. Maximum value: $200.00. Visit Mopar.com for complete warranty details and a copy of applicable warranties. Percentage-off may not be available on installation price. Customer is responsible for local tax and Shop Supplies fee. FCA US LLC vehicles only.

Expires 12/31/2020

*Additional charges may be applied for engines with oil capacity that exceeds 5 qts, HEMI® engines, synthetic oil and fluid disposal. Includes oil replacement up to 5 qts of synthetic blend oil and oil filter. Fluid level inspection. Valid at participating FCA US LLC dealers only. Not valid with other offers. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. Excludes diesel engines. Service Advisor has details. Offer expires 12/31/20. **Additional charges may apply. Service contract with synthetic blend motor oil replacement up to 5 qts only per change, oil filter and multi-point inspection. Services must be redeemed within two years from purchase date. Not transferable to any other vehicle or vehicle owner. Offer includes 3 oil changes and 3 multi-point inspections. Customer is responsible for local tax, Shop Supplies fee and disposal fees. Valid for most makes and models at participating dealers. Excludes diesel engines. Service advisor has details. Offer expires 12/31/20.

Expires 12/31/2020

*Additional charges may be applied for engines with oil capacity that exceeds 5 qts, HEMI® engines and fluid disposal. Excludes diesel engines. Includes oil replacement up to 5 qts of full synthetic oil and oil filter. Fluid level inspection. Valid at participating FCA US LLC dealers only. Not valid with other offers. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. Service Advisor has details. Offer expires 12/31/20. **Additional charges may apply. Service contract with full synthetic motor oil replacement up to 5 qtsonly per change, oil filter, and multi-point inspection. Services must be redeemed within two years from purchase date. Not transferable to any other vehicle or vehicle owner. Offer includes 3 oil changes and 3 multi-point inspections. Customer is responsible for local tax, Shop Supplies fee and disposal fees. Valid for most makes and models at participating dealers. Excludes diesel engines. Service advisor has details. Offer expires 12/31/20.

Expires 12/31/2020

*Additional charges may be applied for engines with oil capacity that exceeds 12 qts and fluid disposal. Includes oil replacement up to 12 qts of diesel oil and oil filter. Fluid level inspection. Valid at participating FCA US LLC dealers only. Not valid with other offers. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. Excludes EcoDiesel. Service Advisor has details. Offer expires 12/31/20. **Additional charges may apply. Service contract with full synthetic diesel motor oil replacement up to 12 qts only per change, oil filter, and multi-point inspection. Services must be redeemed within two years from purchase date. Not transferable to any other vehicle or vehicle owner. Offer includes 3 oil changes and 3 multi-point inspections. Customer is responsible for local tax, Shop Supplies fee and disposal fees. Valid for most makes and models at participating dealers. Excludes EcoDiesel. Service Advisor has details. Offer expires 12/31/20

Expires 12/31/2020

**Must present coupon when the order is written. Maximum value: $200.00. Discount applies to regular retail pricing and includes both parts & labor. Not valid with other offers. Not valid on the sale of tires and batteries. Not valid on special order items. Offer valid at participating dealerships only. Customer is responsible for local tax and Shop Supplies fee. One coupon per vehicle. See Service Advisor for complete details. Valid for most makes and models.

Expires 12/31/2020

#Not valid during the “Buy 3, Get the 4th for $1” Promotion. Available on select tires at participating dealerships. See your Service Advisor for details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram and Mopar are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Tire  Rotation : 10% Off
Tire Rotation

10% Off

Rotate four tires. Some vehicles may be higher. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Front-Wheel Alignment

10% Off

Precision-set front end. Additional labor and parts may be extra. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Four-Wheel  Alignment : 10% Off
Four-Wheel Alignment

10% Off

Precision-set front end. Inspection of rear axle alignment. Additional labor and parts may be extra. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Brake Pad <br> Or Shoe Replacement : $149.95
Brake Pad
Or Shoe Replacement

$149.95

Front or rear disc brake pad or shoe replacement with Mopar/Magneti Marelli Brakes (semimetallic). Inspect rotor, drum and caliper (refacing/machining extra). Check brake fluid level. Road test vehicle. Some vehicles may be higher. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. Magneti Marelli is a registered trademark of Magneti Marelli S.p.A. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Air Conditioning  Check : $35.95
Air Conditioning Check

$35.95

A/C system performance check. Refrigerant and testing components for leaks are extra. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Mopar Accessories Discount : 10% Off
Mopar Accessories Discount

10% Off

Discount on available accessories for FCA US LLC vehicles. See dealer for complete details and a copy of the warranty. Percentage-off may not be available on installation price. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. FCA US LLC vehicles only. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT and ALFA ROMEO are registered trademarks of FCA Group Marketing S.p.A., used with permission. Maximum Value: $50.00

Expires 12/31/2020

Contact Information

I would like [more information/a quote] for this vehicle. By submitting my information, I request to be contacted by dealer and by FCA US for these purposes, and I understand dealer may share my information with FCA US. To learn more about FCA’s privacy practices, please review the FCA Privacy Policy at https://www.fcagroup.com/en-US/footer/Pages/privacy.aspx.

Service time was great for a leaking tie. But I had less than 3000 on the tire on a 2019 Ram and they attempted to find the leaks the previous month and could not find it. The 2nd attempt they said nail was obvious and charged me 35.

- Kirk Jackson, GOOGLE

We completed most of the transaction over the phone. They delivered the Jeep to me in Hilton Head (over 2 1/2 hours away) and picked up my trade. I hope I can buy other vehicles this way way in the future. This was the best car buying experience I ever had. Thank you Shannon Rogers!

- Brian Wright, GOOGLE

Very good experience. They took time to let me test several vehicles out to see what was best for me. We’re very kind and courteous and didn’t try to pressure me to come in and buy and Unlike most dealerships, they made sure I got something that I loved to hat wouldn’t be too much, and helped...

- Chase Chuchla, GOOGLE

Very nice. Treated well worked to make it work for me and the lease term. Would recommend Bob Richards. First experience with this dealership and hope it continued to be a good experience

- Paula blessing, CARS

Everyone is always very pleasant. They always let me know whats going on with my vehicle. I have never been disappointed with any service I have needed.

- Robin Hanshaw, CARS

First time dealing with Bob Richards CDJR. But we will be back! I contacted them online about a used vehicle on the website. The Internet Manager, Shannon, got back to me the same day with details. When I had questions they couldn't answer about the vehicle maintenance history the Sale Manager,...

- Steve Eubanks, GOOGLE

They were wonderful!! I had a great experience from my phone call to coming in the dealership. They made me feel welcome and at home.

- Sandy Pardue, CARS

They’re always willing to help and answer all of your questions! I feel secure in my purchase every time I go there.

- Brii Perkins, GOOGLE

George was wonderful. Everyone I encountered was super friendly and very supportive. When it’s time to get a new car I’ll definitely come back. They were so great my girlfriend thought about buying a car and she has a brand new one.

- Meghin Taylor, GOOGLE

I had no issues what so ever , totally would recommend !!!!

- Gary Brantley, GOOGLE

Customer service was awesome today! Thank you to the staff😉

- Lisa Williams, GOOGLE

Always get great, friendly service at Bob Richards Dodge dealership, Aiken, SC. The ONLY complaint that I have is the past two times I've had my oil changed, there has been an overflow or spillage of my oil and it ends up on my garage floor. ☹ That is not exceptable to me. I have voiced my...

- Brenda Huey, GOOGLE

Always courteous responses in any request or question. Have been going there for years and my technician Gary is awesome... will always know when I drive away that my car is safely cared for.

- Allison Rodriguez, GOOGLE

Service of Excellence

- kenneth mutcherson, GOOGLE

Laurie the first women when u walk in worked so hard for me to get me exactly what I wanted ! And I left with a brand new Dodge Ram !!! LOVE IT

- Anthony M, GOOGLE

Fast friendly service (I had an appointment) nice waiting room.

- Bill Mottel, GOOGLE

Very great timing and overall experience . will come back

- John Coleman, GOOGLE

Couldn't work on my work van

- jkilia, GOOGLE

Seems to be a great team, they fixed my 2012 Jeep Liberty correctly after two other local dealers couldn’t! I will definitely be back to them in the future.

- Charles Jackson, GOOGLE

Prompt, friendly service for my 2018 Wrangler JL.

- Bud Coward, GOOGLE

My daughter was interested in a Jeep Compass and I noticed online that Bob Richards had numerous 2019 and 2020 choices. After being shown the car and going on a few test drives with Edward, we... more

- Ron W., YAHOO

My daughter was interested in a Jeep Compass and I noticed online that Bob Richards had numerous 2019 and 2020 choices. After being shown the car and going on a few test drives with Edward, we were a…

- BING

My daughter was interested in a Jeep Compass and I noticed online that Bob Richards had numerous 2019 and 2020 choices. After being shown the car and going on a few test drives with Edward, we were able to come to a price agreement with Richard Bowen, the General Sales Manager, which was fair to...

- Ron W., YELP

Takes forever to get anything worked on.

- Lynn Rapp, GOOGLE
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